Security Statement

Last Updated: 24th July 2026

At Themedicinecart, we take reasonable steps to protect customer information and maintain the security of our website and online transactions.

This Security Statement explains the general security measures we use to help protect information provided through our website.

Secure Website Connections

Our website uses HTTPS/TLS encryption to help protect information transmitted between your browser and our website.

Customers should verify that they are accessing the official Themedicinecart website through a secure HTTPS connection before entering personal or account information.

Payment Security

Payments are processed through applicable third-party payment providers using their payment-processing systems and security measures.

Themedicinecart does not request customers to send credit card numbers, passwords, or other sensitive payment information by email.

Where payment processing is handled by a third-party provider, payment information is transmitted directly through the applicable secure payment process.

Payment Card Information

Full payment card details are processed by the applicable third-party payment provider and are not intentionally stored on our own website servers.

We may receive limited transaction information, such as payment status, transaction reference, or payment method, when necessary to process and manage an order.

For more information about payment processing, please review our Payment Policy.

Protection of Personal Information

We use reasonable technical and organizational measures designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

Depending on the information and services involved, these measures may include:

  • HTTPS/TLS encryption for information transmitted through our website.
  • Access controls for authorized personnel.
  • Secure payment processing through applicable third-party providers.
  • Website and system monitoring.
  • Reasonable administrative and technical safeguards.
  • Regular review and updating of website security measures.

No method of internet transmission or electronic storage can be guaranteed to be completely secure.

Account Security

If you create an account on our website, you are responsible for maintaining the confidentiality of your account credentials.

We recommend that customers:

  • Use a strong and unique password.
  • Do not share their password with others.
  • Do not use the same password across multiple websites.
  • Log out of their account when using a shared device.
  • Contact us if they suspect unauthorized access to their account.

Themedicinecart will not ask customers to provide their account password through unsolicited email or other unsecured communication.

Fraud Prevention

To help protect customers and our business against fraudulent or unauthorized transactions:

  • Orders may be subject to payment or order verification.
  • Suspicious transactions may be reviewed.
  • Orders may be delayed, placed on hold, or cancelled when verification is required.
  • We may request additional information where reasonably necessary to verify an order or payment.

These measures are intended to help prevent unauthorized transactions and protect our customers.

Security Monitoring and Updates

We periodically review our website, systems, and security practices and may implement updates or improvements when reasonably necessary.

Security measures may change as technology, business practices, and potential security threats evolve.

Security Incidents

If we become aware of a security incident involving personal information, we will take reasonable steps to investigate and address the incident.

Where notification is required by applicable law, we will provide the required notification in accordance with applicable legal requirements.

Customer Responsibility

Customers also play an important role in protecting their information.

Please:

  • Keep account credentials confidential.
  • Use secure and updated devices and browsers.
  • Avoid sending payment-card information through email or other unsecured communication.
  • Contact us promptly if you notice suspicious activity involving your account or order.

If you believe your account or personal information may have been compromised, please contact us as soon as possible.

Privacy and Personal Information

This Security Statement should be read together with our Privacy Policy, which explains how Themedicinecart collects, uses, retains, and shares personal information.

We only use and disclose personal information for purposes described in our Privacy Policy or as otherwise permitted or required by applicable law.

Contact Information:

Customer Service Opening Hours:

  • Monday to Friday: 9:00 AM – 6:00 PM
  • Saturday and Sunday: Closed
  • Time Zone: GMT+5:30 (Indian Standard Time)

Response Time: We generally respond within one business day.