Accessibility Statement

Last Updated: 24th July 2026

At Themedicinecart, we aim to make our website and services accessible and usable for as many people as reasonably possible, including individuals with disabilities.

We are committed to improving the accessibility and usability of our website and providing customers with reasonable access to information, products, and customer support.

Our Accessibility Commitment

We aim to improve the accessibility of our website with reference to recognized accessibility principles and standards, including the Web Content Accessibility Guidelines (WCAG).

Accessibility is an ongoing process. We periodically review our website and may make changes to improve navigation, readability, usability, and compatibility with different devices and assistive technologies.

We do not represent that every part of the website is fully accessible to every person or that the website conforms completely to a particular accessibility standard at all times.

Accessibility Features

Where applicable, we aim to provide features such as:

  • Clear and consistent website navigation.
  • Meaningful text alternatives for images and other non-text content where appropriate.
  • Keyboard-accessible website functionality where reasonably possible.
  • Readable text and appropriate visual presentation.
  • Responsive layouts for different screen sizes and devices.
  • Clear headings and structured content to make information easier to navigate.
  • Accessible forms and customer contact methods where reasonably possible.

The availability and effectiveness of these features may vary depending on the page, browser, device, assistive technology, and third-party services being used.

Ongoing Improvements

We recognize that website accessibility is an ongoing effort.

We may periodically review our website, identify areas that could be improved, and make reasonable changes to enhance accessibility and usability.

If you identify an accessibility issue, your feedback can help us identify and address areas that may need improvement.

Third-Party Services

Some features of our website may rely on third-party services, applications, payment providers, embedded content, or other technologies.

We may not have direct control over the accessibility of third-party services. Where we become aware of accessibility issues involving third-party functionality, we will consider appropriate steps where reasonably possible.

Accessibility Feedback

If you experience difficulty accessing any part of our website or services, please contact us.

When contacting us, it is helpful to provide:

  • The webpage or URL where you experienced the issue.
  • A description of the accessibility problem.
  • The device, browser, or assistive technology being used, if relevant.
  • Any other information that may help us understand and investigate the issue.

We will review accessibility feedback and consider reasonable steps to improve the affected experience.

Contact Information:

Customer Service Opening Hours:

  • Monday to Friday: 9:00 AM – 6:00 PM
  • Saturday and Sunday: Closed
  • Time Zone: GMT+5:30 (Indian Standard Time)

Response Time: We generally respond within one business day