Shipping Policy

Shipping Information

At Themedicinecart, we are committed to providing reliable and secure shipping to ensure your products arrive safely and in excellent condition. Below is important information regarding our shipping services.

Shipping Options

Economy Shipping

Handling Time: 1–2 Business Days (Mon–Fri)
Transit Time: 15–18 Business Days (Mon–Fri)
Estimated Delivery Time: 16–20 Business Days (Mon–Fri)
Cost: $25
Courier: India Post
Total Delivery Time = Order Processing Time + Transit Time
All products are shipped directly from our operational hub in India to customers across the USA.

We offer Economy Shipping with an estimated delivery time of 16-20 business days(Mon-Fri).

  • Free shipping is available on orders over $199 USD.
  • A fixed $25 USD shipping fee applies to orders below $199 USD.
  • Orders are typically processed within 1–2 business days (Mon–Fri) after payment confirmation.
  • Orders are shipped from India to the United States via Indian Post International.
  • Delivery generally takes 16–20 business days (Mon–Fri), including processing and transit time.
  • Estimated Total Delivery Time = Order Handling Time + Transit Time.
  • Delivery times are estimates and may vary due to customs clearance, carrier delays, holidays, weather, or other circumstances outside our control.
  • All applicable shipping charges and delivery information are displayed before the customer completes the purchase.

Order Processing Time

  • All orders are typically processed within 1–2 business days (Mon–Fri) after payment confirmation.
  • Orders placed after 2:00 PM (IST – Indian Standard Time) will be processed on the next business day.
  • Once processed, orders are shipped promptly.
  • Orders are typically delivered within 16–20 business days (Mon–Fri) from the date of order placement, including processing time. Delivery times may vary due to customs processing, public holidays, weather conditions, remote locations, courier delays, or incorrect shipping details.

Shipping Coverage

Currently, we ship to customers within the United States. Orders are fulfilled and shipped from our international facilities.

Lost or Damaged Items

We carefully package all orders to prevent damage during transit.

However, if your package is lost or arrives damaged, please contact us within 7 days of the delivery date at: order@themedicinecart.com

Please include:

  • Your order number
  • Clear photos showing the damage (if applicable)

After reviewing the case, we may offer:

  • A replacement
  • A refund
  • Store credit

Based on the circumstances.

Shipping Partner

We proudly partner with India Post International, a trusted courier service, to ensure safe, reliable, and timely delivery straight to your doorstep.

Contact Information:

Customer Service Opening Hours:

  • Monday to Friday: 9:00 AM – 6:00 PM
  • Saturday and Sunday: Closed
  • Time Zone: GMT+5:30 (Indian Standard Time)

Response Time: We generally respond within one business day