Shipping Policy

Shipping Information

At TheMedicineCart, we are committed to providing reliable and secure shipping to ensure your products arrive safely and in excellent condition. Below is important information regarding our shipping services.

Shipping Options

Economy Shipping

Processing Time: 1–2 Business Days (Mon–Fri)
Transit Time: 15–18 Business Days (Mon–Fri)
Total Delivery Time: 16–20 Business Days (Mon–Fri)
Cost: $25
Courier: India Post
Total Delivery Time = Order Processing Time + Transit Time

We offer Economy Shipping with an estimated delivery time of 15–18 business days(Mon-Fri).

  • Orders over $199 USD qualify for free shipping.
  • $25 fixed shipping fee for orders below $199, and the shipping timezone is GMT+5:30.
  • Orders are typically processed within 1–2 business days(Mon-Fri) after payment confirmation. Delivery generally takes 15–18 business days(Mon-Fri).
  • Standard shipping charges will be calculated at checkout, where applicable.
  • Total Delivery Time = Order Processing Time + Transit Time

Order Processing Time

  • All orders are typically processed within 1–2 business days(Mon-Fri) after payment confirmation.
  • Orders placed after 2:00 PM (IST – Indian Standard Time) will be processed on the next business day.
  • Once processed, orders are shipped promptly.
  • Delivery generally takes 15–18 business days(Mon-Fri). Delivery times may vary due to customs processing, public holidays, weather conditions, remote locations, courier delays, or incorrect shipping details.

Shipping Coverage

Currently, we ship within the United States. We plan to expand our shipping services to additional countries in the future.

Lost or Damaged Items

We carefully package all orders to prevent damage during transit.

However, if your package is lost or arrives damaged, please contact us within 7 days of the delivery date at: order@themedicinecart.com

Please include:

  • Your order number
  • Clear photos showing the damage (if applicable)

After reviewing the case, we may offer:

  • A replacement
  • A refund
  • Store credit

Based on the circumstances.

Shipping Partner

We proudly partner with India Post, a trusted courier service, to ensure safe, reliable, and timely delivery straight to your doorstep.

Contact Information:

Customer Service Opening Hours:

  • Monday to Friday: 9:00 AM – 6:00 PM
  • Saturday and Sunday: Closed
  • Time Zone: GMT+5:30 (Indian Standard Time)

Response Time: We respond within one business day